For hotel managers

We offer programs to support hotel management and help you educate your front desk staff to identify red flags, ensuring all payments originate from legitimate cardholders.  

You can even verify if bookings paid through a third party are legitimate.  Much of the information we provide is not obtainable elsewhere.  We won't waste your time reiterating security features you can find online.  These are tricks of the trade that no fraud prevention service will provide.  What you will learn is guaranteed to make a difference and will help anyone who processes payments or checks IDs in any industry.  We choose to focus primarily on the lodging industry because it is most negatively affected by credit card fraud.  There is a widespread belief that friendly fraud is the culprit of most chargebacks.  That may be true in other industries, but criminal fraud is still the cause for the majority of chargebacks in the lodging industry.  The misunderstanding stems from a disbelief that IDs and credit cards could be fake, despite their appearance.  Some think that a guest checking in with forged cards will look like a criminal, but they rarely do.  You'll see for yourself what we mean as soon as you learn to spot them.  

Don't waste any more time or money on chargebacks.  Don't let any more rooms get vandalized or stolen from.  People do this because they're credit card and ID are not on file.  It's somebody else's altogether.  The ID might not even be a real person at all..  Names associated with credit card accounts won't stop the charge from approving.  Names on and in credit cards can be changed.

We are not in this business to charge you a fortune and keep you in the dark so that you will need our services in the future.  That's generally what fraud prevention services do.  We know this, which is why we developed a real solution that will make a powerful impact, quickly.  We keep our rates low, even though the amount we can help you save is substantial.  You will notice the difference right away. 

We offer a range of services, including online courses and on-site audits, with detailed reports outlining the actions needed to prevent fraudsters from gaining access and protect guests' financial data.   Once you start the online classes, it will likely become clear to you if your hotel needs on-site assistance.  

Our inspiration for creating Hotel Securities came with the discovery that the payment networks, like Visa and Mastercard,  were concealing basic facts about the processing of credit cards to sell fraud prevention services to merchants.  They are allowing fraud to remain an issue so that they can sell the solution.  Unfortunately, what they sell is hardly a solution.  They don't want merchants to understand the problems, but we do.  We were able to dig deep and uncover all those key details that the payment networks, as well as the fraudsters, don't want you to know.

According to the American Hotel and Lodging Association, U.S. hotels lose an estimated 5-6% of their revenue to fraud.  The hospitality industry is more affected by credit card fraud than any other sector, and these losses can determine a hotel's profitability.  Our expert training equips your front desk team with the tools to prevent fraud without compromising hospitality.